GENERAL TERMS AND CONDITIONS
FOR CAR LISTING

1. PURPOSE
These terms and conditions outline the relationship between Fast Booking Automobile  (the Agent) and you (the Client).
The Agent provides or will provide services to the Client to make one or more of the Client’s vehicles available for hire and promotes these vehicles on its online platform.
The Client designates the Agent as a non-exclusive service provider for the service of making them available and online promotion.

Agent: Fast Booking Automobile (fastbookauto.com) is the commercial name of LDG, having its registered office located at 82 Grand Rue, 9711 Clervaux, Luxembourg

Client: you

Service: Make vehicle(s) available and promote them online

2. START DATE
2.1. The Start Date is defined as the date the Client completes the online registration process on the Agent’s website , www.fastbookauto.com ,  and receives a written confirmation from the Agent via email. The later of these two dates will be considered the Start Date

3. DURATION
3.1. The term of 12 months will commence from the Start Date and each subsequent 12-month period throughout the duration of this agreement, unless explicitly terminated by the Client with a notice period of 3 months
3.2. If the Agent wishes to terminate the contract with the Client, the same notice period of 3 months applies

4. AGENT OBLIGATIONS
The Agent agrees with the Client that during the term of this agreement, the Agent will:
4.1. Not act in a way that will create liabilities for the Client or use the Client’s credit without the Client’s permission
4.2. Follow all reasonable and lawful instructions from the Client regarding the Services. The Agent should always act in the best interest of the Client

5. SERVICE AMOUNT
5.1. The Service Amount is the amount specified by the Client during the online registration process and confirmed in writing by the Agent via email

6. SERVICE FEE AND PAYMENT
The Client acknowledges and agrees the following:
6.1. The Agent receives a service fee of 15% for the service provided to the Client
6.2. The Agent is entitled to retain the service fee from the Service Amount before making the payment to the Client
6.3. The Agent will pay the Client after the service is completed, deducting the service fee from the Service Amount. The Service is considered completed after the Client has made available the vehicle(s), at the end of the booking period
6.4. The Agent will make the payment within 2 business days after the service is completed, using the bank account provided by the Client
6.5. The Agent will only make payments through SEPA credit transfers to EUR accounts in the Client’s name
6.6. The Client acknowledges that the Agent shall not in any way be liable to the Client in the event of a reservation being suspended or cancelled due to any Force Majeure Event and that in such an event the Client shall not be entitled to any fee.
6.7. If a Force Majeure Event occurs, the Client agrees that the Agent can keep the Service fee as per section 6.1.

7. CLIENT OBLIGATIONS
The Client undertakes and agrees with the Agent during the term of this agreement:
7.1. To act in good faith and with duty in all interactions with the Agent
7.2. To compensate the Agent for any liabilities incurred while performing their duties, as long as the Agent has acted with reasonable care and skill within the scope of this agreement
7.3. To provide the Agent with all necessary documents, information, and support at their own expense, as reasonably required by the Agent for promoting and selling the services. This includes technical, marketing, and other relevant support. If the documentation includes photographs of the Client’s vehicles, the Client agrees to waive all intellectual property and moral rights to those photographs
7.4. To promptly fulfil any agreements made on their behalf by the Agent, adhering to their rights and obligations under this agreement
7.5. To address any customer complaints, disputes, or after-sales inquiries related to contracts made by the Agent, quickly and efficiently
7.6 Must inform the Agent within a reasonable time if the Client will not be able to perform any contract the Agent has made on Client’s behalf and provide the reason for not performing it
7.7. If the Client cannot personally fulfil any obligations or duties under a contract made by the Agent, including driving the vehicle for the customer, the Client must appoint a suitable replacement. The Client agrees to compensate the Agent for any losses caused by the actions of the replacement
7.8. To always ensure that their vehicles are properly registered and insured for any contract made by the Agent. If someone else is appointed to drive the vehicle under clause 7.7, the Client must make sure that the vehicle’s insurance covers that individual as well.
7.9. To ensure that its vehicles are always in good working order, fit for purpose, and unlikely to harm any customer. The vehicles should be clean and well-presented immediately before performing any contract made on its behalf by the Agent under this agreement.
7.10. During any contract made by the Agent, the Client must adhere to the Agent’s dress code and conduct themselves in a way that positively represents the Agent’s business.
7.11. To not provide any personal contact details to Agent’s customers and must refer all Agent’s customer queries to the Agent. Breaching this clause allows the Agent to terminate this agreement immediately in writing and seek commission on bookings resulting from the breach as per clause 6.3.

8. CLIENT CANCELLATION FEES
8.1. If the Client cancels a confirmed reservation, or if the Client is found to be responsible for a cancellation under this General Terms and Conditions for Car Owner, the Agent will impose cancellation fees based on the Service amount and when the reservation is cancelled:
8.1.1. If the reservation is cancelled by the Client on the booking start date, the cancellation fee is 100% of the reservation amount
8.1.2. If the reservation is cancelled by the Client 20 days or less before booking start date the cancellation fee is 65% of the reservation amount
8.1.3. If the reservation is cancelled by the Client anytime between 48 hours after the date when the reservation was confirmed and 20 days before booking start date, the cancellation fee is 35% of the reservation amount
8.1.4. If the reservation is cancelled by the Client 48 hours or less after the date when the reservation was confirmed, the cancellation fee is 10% of the reservation amount
8.2. The Agent reserves the right to deduct cancellation fees from the Client’s future payouts.
8.3. If the Client cancels a confirmed reservation, or is found responsible for a cancellation, they will not receive payment for the cancelled reservation. If the payout has already been made, the Agent will withhold the amount from the Client’s future payout

9. CLIENT COMPENSATION RIGHTS
9.1. In case a confirmed reservation is cancelled, the Client will be eligible for compensation based on when the cancellation occurs. In the event of a confirmed reservation being cancelled, the Client will be compensated as follows:
9.1.1. If the reservation is cancelled on the reservation start date, the Client will be compensated with 58% of the Service amount
9.1.2. If the reservation is cancelled 20 days or less before reservation start date, the Client will be compensated with 47% of the Service Amount
9.1.3. If the reservation is cancelled anytime between 48 hours after the date when the reservation was confirmed and 20 days before reservation start date, the Client will be compensated with 27% of the Service Amount
9.1.4. If the reservation is cancelled 48h or less after the date when the reservation was confirmed, the compensation amount that the Client will be entitled to receive is 6% of the Service Amount

10. FORCE MAJEURE
10.1. Force Majeure Event: Any acts, events, omissions, or accidents beyond the reasonable control of the Agent. This includes but is not limited to events such as royal demise, national mourning, fire, epidemic, war, strikes, lockouts, or orders from any licensing or public authority that affect the performance of the Agent’s obligations under this agreement

11. GOVERNING LAW AND JURISDICTION
11.1. These terms and conditions shall be governed by and construed in accordance with the legislation of the Grand Dutchy of Luxembourg